I have 2 rental properties which had been occupied continuously for some years, but then became empty within a few months of each other. Both tenants had vacated hurriedly, so both properties needed clearance, cleaning and redecoration, and also a degree of refurbishment/modernisation to bring them up to a good current standard. I sought estimates from several companies, but each one only covered part of the work, and I could see the whole process becoming expensive, incomplete and long-winded. The situation was further complicated, as I was unable to visit the properties personally at that time.
My rental agent had come across Sleephaven in connection with other properties, and recommended them to me. I was not disappointed. Richard oversaw the whole process personally. He surveyed the property and made recommendations, with clear estimate of costs, and discussed various options with me, taking note of my opinions. As the work progressed, he continually updated me, sending me photos and walk through videos. He liaised with my rental agents, his own workforce and other contractors needed, to complete the entire job. He organised, oversaw or personally carried out literally everything that needed doing, to bring the properties up to a good standard, more quickly and at a lower cost than if I had dealt with contractors separately myself. Both properties found tenants almost immediately.